Privacy Policy

This policy explains what personal information Palm Valley Funeral Home, LLC ("we", "us", "our") collects when you use palmvalleyfuneralhome.com, how we use it, who we share it with, and the choices you have. We have tried to keep it plain and honest.

Who we are

Palm Valley Funeral Home, LLC
10761 West Grand Avenue, Sun City, AZ 85351
Phone: (623) 933-7702

Information we collect

We only collect the information you choose to give us. When you submit our contact form, we collect your name, email address, phone number, your relationship to the person being served, the type of service you are asking about, a preferred date if you provide one, and any details you write in the message field. We do not require you to create an account, and we do not collect payment information through this website.

Our website does not use advertising or analytics cookies, does not run third-party tracking pixels, and does not build advertising profiles about you. Our hosting provider may process standard technical information (such as IP address) to deliver and secure the site, as any website does.

How we use your information

• To respond to your inquiry and arrange the services you ask about.
• To communicate with you about arrangements you have requested.
• To keep the website secure and working properly.
• To meet our legal and recordkeeping obligations.

We do not use the information you submit to send unrelated marketing, and we will not sell or rent your personal information to anyone.

Who we share it with

We share information only with the service providers that help us run the website and respond to you, under their own privacy and security commitments:

• Web3Forms (United States) - delivers your contact form submission to our inbox.
• Supabase (United States) - stores the obituaries we publish and secures our staff login.
• Cloudflare (United States) - hosts and protects the website.

We may also disclose information if required by law, to protect the safety or rights of others, or in connection with a sale or transfer of the business. We do not sell or share personal information for advertising.

How long we keep it

We keep the information you send only as long as we need it to respond to you and to meet our recordkeeping and legal obligations, then we delete or anonymize it. Published obituaries remain available until the family asks us to remove them.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, or ask a question about this policy, by calling (623) 933-7702 or using our contact form. We will respond within a reasonable time. Depending on where you live, you may have additional rights under your state's law; we will honor those rights as they apply to us.

Security and data breaches

We use reasonable measures to protect your information, including encrypted connections and access controls on our systems. No method of transmission or storage is perfectly secure. If a breach affecting your personal information occurs, we will notify affected individuals as required by Arizona law (A.R.S. 18-552).

Children

Our website is intended for adults arranging funeral and memorial services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent change.

Contact us

Palm Valley Funeral Home, LLC
10761 West Grand Avenue, Sun City, AZ 85351
Phone: (623) 933-7702
Or use our contact form.